Decoding the Friendly Skies Edition
On United, advertising, and strategy
This is one of my favorite WITI contributions. Re-running it today. -Colin (CJN)
Colin here. We recently spoke to a few United flight attendants (part one and part two) that recounted their amazing histories in the skies. One of them, Gloria, has flown for the airline for 52 years. Her career is an interesting lens to view changes and progress in America…
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